This Privacy Policy describes how Seraphis (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website [Insert Website URL] or otherwise interact with us.
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner in accordance with applicable laws including the Digital Personal Data Protection Act, 2023 (India) and globally recognized privacy standards.
By accessing or using our website, you agree to the terms of this Privacy Policy.
- INFORMATION WE COLLECT
We collect personal data that you voluntarily provide to us when you:
• Create an account
• Place an order
• Subscribe to newsletters or marketing communications
• Contact customer support
• Participate in promotions, surveys, or feedback
Personal Information may include:
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party providers — we do not store card details)
• Account login details
• Communication preferences
Automatically Collected Information:
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited and browsing behavior
• Referring URLs
• Date and time of visits
- HOW WE USE YOUR INFORMATION
We use your information for legitimate business purposes including:
• Processing and fulfilling orders
• Managing your account
• Providing customer service
• Sending order confirmations and updates
• Improving website performance and user experience
• Sending promotional communications (only with your consent)
• Detecting and preventing fraud
• Maintaining security of our platform
• Complying with legal and regulatory obligations
- LEGAL BASIS FOR PROCESSING
Where applicable, we process your personal data based on:
• Your consent
• Performance of a contract (order fulfillment)
• Legal obligations
• Legitimate business interests
- COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixels, and similar technologies to:
• Enable website functionality
• Analyze traffic and usage patterns
• Remember user preferences
• Improve marketing effectiveness
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
- HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal data.
We may share information with trusted third parties strictly as necessary, including:
• Payment processors (e.g., Razorpay, Stripe, PayU)
• Shipping and logistics providers
• Website hosting providers
• Analytics providers
• Marketing and email service providers
• Legal authorities when required by law
All third parties are obligated to protect your information and use it only for specified purposes.
- INTERNATIONAL DATA TRANSFERS
Your information may be processed or stored in locations outside your country where our service providers operate. We ensure appropriate safeguards are in place to protect your data.
- DATA SECURITY
We implement appropriate technical and organizational measures including encryption, secure servers, and access controls to protect personal data against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- DATA RETENTION
We retain personal data only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
- YOUR RIGHTS
Subject to applicable laws, you may have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Request restriction of processing
• Request data portability
• Lodge a complaint with a data protection authority
To exercise these rights, contact us using the details below.
- CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information promptly.
- THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their policies.
- MARKETING COMMUNICATIONS
You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.
- GRIEVANCE OFFICER / CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
The House Of Seraphis
Email: thehouseofserpahis@gmail.com
WhatsApp: +919137463550
We will respond within a reasonable timeframe in accordance with applicable laws.
Thank you for trusting Seraphis.
Last Updated: 16th March’ 2026